Frequently Asked Questions
Reservation
I try to make a reservation, but I am having trouble filling out the booking form, or I do not fully understand it...
If you encounter problems with filling in the booking form you can call us directly, WhatsApp or mail. We are at your disposal during office hours. Email: [email protected] Phone: 0044 203 8088057 WhatsApp: +316 53 472 492
I have filled in and sent the reservation form, what will be the next step?
After you have filled in and sent your booking form, The Carp Specialist receives this and confirms your booking within 1 to 2 working days by e-mail. The availability on our website is up-to-date but to be sure we check whether the lake you have selected is still available in the relevant period and send the booking to the lake owner. When the lake owner confirms your reservation, we will immediately send you the invoice by e-mail, you usually will receive the invoice in about 5 working days after completing the booking form, depending on the reaction time of the lake owner. We try to keep the online availability on our website as accurate as possible, but we are dependent on our lake owners. If you do not find a message in your e-mailbox directly after booking via our website, we ask you to contact us directly by phone, WhatsApp or e-mail, perhaps in this case you made a small mistake in your email address or our mail ended up in your Spam box.
What happens if there is a double booking or the desired date/destination is not available?
If this unfavourable case of a double booking or if the desired date/destination is not available, we will inform you as soon as possible, after approximately 5 working days at the latest. We will then offer you an alternative destination or period, without any obligations of course. We will do whatever we can to find an alternative, but if the alternative destination or period won't fit your needs, there is always a possibility to cancel your trip.
What does 'exclusive renting' mean?
'Exclusive renting' means that the carp fishing lake can be or only can be rented for 1 travel companion. For example, A lake that can be hired exclusively for 4 anglers, may also be rented a smaller group of anglers. There will be no other angler during that period, and you will have the lake for you and your friend. The total price, therefore, remains the same regardless of whether you are alone or, for this example, with 4 anglers. An exclusive rent could be very interesting when you appreciate more privacy and space.
We would like to fish together from 1 swim, but only 1-person swims are available at the lake. Is this possible?
Of course! When you book 2 (or more) 1-person swims side by side, you can always enjoy fishing together from one of the two swims. From here, you can fish in both fishing zones, so you still keep enough space. For example, if you book the 1-person swim 1 & 2 with 2 anglers, you can fish with 2 anglers from swim 1 and still fish in the zone of swim 2.
Are the prices quoted per angler?
On our website, you will find various price calculations per lake: such as the price per swim, price per angler, a price for exclusive hiring and sleeping accommodations. Under the heading 'Price Overview' you will find a clear explanation of the prices for each lake. You can also enter the desired swim(s) and your travel company under the heading 'Reservation' so that you can consult the right price. Please note: do not place an 'official reservation' via our website if you only want to consult the price, that is not necessary. The right price appears immediately when you click the correct swim(s) and your travel company.
How does the payment go with a last-minute reservation?
When placing a last-minute reservation (up to 70 days before arrival), the entire payment must be paid within 5 working days.
Can I expect additional costs?
At The Carp Specialist, you do not pay any booking fees or administration costs. The prices mentioned in your booking provide the right to fish, the use the facilities and any desired options. If there are additional costs or a deposit at the venue, you will find this indicated under the heading 'Price Overview' of the relevant destination. You can rent or book any desired extras directly with your reservation, then these are communicated by The Carp Specialist to the lake owner.
Payment
I received the invoice for my carp fishing holiday, how does the payment work?
You can pay the payment of your carp fishing holiday in 2 instalments, the deposit and the remaining payment. The first payment will be 50% of the total amount and must be transferred within 7 days after you received the invoice. The remaining balance must be paid no later than 10 weeks before arrival on the account of The Carp Specialist. If it concerns a 'last minute' reservation, you must pay the entire payment immediately upon receipt of your invoice. You can pay The Carp Specialist by bank transfer to our Rabobank account number.
Is it possible to transfer the full payment in once?
Of course! It is no problem at all to transfer the full payment in once. When the sum reaches the account number of The Carp Specialist, you will directly receive the voucher for your carp fishing holiday. :-)
How does payment of extras and services go on the spot?
The sale of baits, meals and other services runs directly between the guest and the lake owner. The Carp Specialist cannot be held responsible in any way for problems or price changes of these services. You can send your order to The Carp Specialist so the lake owner and we can make sure everything is on site before arrival. Please let us know at least 2 weeks before arrival to avoid any discomfort. You can only pay the services in euros, in cash with the lake owner.
What are the bank details of The Carp Specialist?
Bank details of The Carp Specialist UK Bank name: Dutch Rabobank West-Betuwe IBAN: NL56 RABO 0340 7985 56 BIC: RABONL2U Account holder: The Carp Specialist UK Address: Waalbandijk 2B ZIP Code: 4064 CB City: Varik Country: The Netherlands Bank details (if your bank requires this) Bank name: Rabobank West Betuwe Street: Laan van Leeuwenstein 4 ZIP Code: 4191NB City: Geldermalsen Country: The Netherlands
Cancellation and rebooking
I booked and want to cancel my trip, what should I pay attention to?
If due to circumstances, you have to cancel the trip, we will charge an amount based on the following table: - Cancellation up to and including 71 days before the day of departure: the down payment (at 50% of the total price) - Cancellation less than 70 days before your trip: 100% of the total cost. The full amount has to be paid because the carp fishing holiday is fully funded by The Carp Specialist to the lake owner. Even if you wish to leave earlier during the holiday, you are not entitled to receive a refund. The Carp Specialist recommends you to get a cancellation- and travel insurance to ensure you during unforeseen issues before, during or after your carp fishing holiday
I booked a carp fishing holiday but would like to change the lake, date or swim number. Is this possible?
It is no problem to switch swims or date if there is still availability left on the required date or swim. Changing a venue within 5 days after booking won't be a problem. Every venue change after 5 days is harder to arrange because we work with several different lake owners. We from The Carp Specialist will do our best to make any necessary changes and check out other options for you.
Contact details

Do you need help? Please feel free to contact us!

Waalbankdijk 2b
4064CB Varik
The Netherlands
Tel.+44 203 8088057
Tel.+31 6 53 472 492
[email protected]
Whatsapp +31 6 53 472 492

We are available by phone on Monday - Friday between 08:00 - 18:00 and Saturdays from 10:00 - 14:00.

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